#Citrix workspace for chromebook download#

After you launch ALS, it will create a download in the right hand corner.Once on the Intelli School Citrix Store Front, double click on the ALS APP.Login with your IntelliSchool credentials.Once installed, go to our website, вЂњonline classesвЂќ вЂњALS CourseworkвЂќ link or.

#Citrix workspace for chromebook install#

Download and install the extension, вЂњCitrix Workspace AppвЂќ.

Install the Citrix Workspace Extension from the google play store at the following link:.

Together with technology, people, and process, SSI provides exceptional service levels to our customers.Please use the Citrix installation instructions below if you are trying to install on a Chromebook.

#Citrix workspace for chromebook software#

We use Goliath as one of our primary software applications to help us with the task of anticipating issues before they impact end users, finding and troubleshooting the root cause when they do, and proving the root cause with objective evidence like reports and analytics. Having Goliath software as part of our portfolio of tools provides our team the additional insights they need to perform. Organizations choose SSI to manage the complexities that come with Citrix environments. Then, productive conversations can happen with management, vendors, and users, so the permanent resolution of the issue can be put in place. However, when issues do occur, it is important to isolate the вЂњtrue root causeвЂќ of a performance problem so it can be resolved quickly and then document why it occurred. Scott:В Although I shared a troubleshooting example, our main focus when we are supporting customers is on being proactive and preventing or resolving issues before they even impact end users. Big picture, what is the SSI user experience philosophy? So in this case, we get fingers pointing away from Google Chromebooks and towards what we call the вЂњtrue root cause.вЂќ Q: Scott that was a great example. And, I can screen share the data with them so they can also see how I am coming to that determination. In this case, I look at GoliathвЂ™s summary display and see the bandwidth, network latency, and status of the application server they are connected to, then I am able to determine that there is high latency with their home internet and I can quickly determine that it is a problem with their internet service provider and home office environment. I search for their name and in literally one click I can see anything that might be causing the performance degradation including user behavior, Citrix delivery infrastructure, server layer, end user network connection, and even peripheral devices like printers or USB drives.

We logon to GoliathвЂ™s End-User Experience Management software and we can see the Citrix session of the user reporting the issue in real time. They are having a performance problem but they are not a technical user, so they assign blame to whatever is new or visible, in this case their new Chromebook. A call comes in and someone says their Chromebook isnвЂ™t working because the application is slow. This may be a published application, published desktop, VDI, or web app. It is 9:00 am and many users are opening their Chromebooks for the first time to logon to their applications. So here is an example I can remember that is unfortunately quite common until the right tools are in place. Q: Can you give us a more specific example of troubleshooting Chromebooks? Goliath TechnologiesвЂ™ software gives us the visibility we need to troubleshoot Chromebook issues and determine the cause of the performance issue quickly. We want to make sure when we are deploying, supporting, and monitoring Chromebooks that if a ticket is submitted, the end user does not automatically blame the Google Chromebook when the underlying issue might be Citrix or some other part of the infrastructure. These end users are working with the Google Workspace applications as well as other enterprise applications that they access using Citrix XenApp and XenDesktop. We have a number of customers who utilize Google Chromebooks for end users. Scott: SSI is a Platinum Level Citrix Service Provider, so we provide managed services for the entire Citrix environment вЂ“ everything from building a secure, scalable Citrix deployment through to app containerization and 24/7 support expertise. (SSI) Q: Scott, how do you monitor and troubleshoot Chromebook end user issues with Goliath? 3 Questions for Scott Urofsky, CTO, Systems Solution, Inc.